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Operations

View faculty members, articles, events and classes by topic:
  • Accounting
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Research & Publications

View 39 more...

The W. Edwards Deming Center for Quality, Productivity and Competitiveness

October 06, 2005

Disclosing risk

Risk disclosure decisions can have a direct impact on a firm’s cost of capital. When is it in managers’ best interests to voluntarily reveal information about firm-specific risk?

:
  • Accounting
  • Corporate Finance
  • Operations
  • Risk Management
Read article
January 25, 2006

Trust and reciprocity in Chinese business networks

Why do business relationships take longer to establish in China than in the United States? New research explores key differences between the American and Chinese approaches to building networks.

:
  • Leadership
  • Operations
  • Organizations
  • World Business
Read article
July 23, 2008

Subset-Conjunctive Rules for Breast Cancer Diagnosis

A simple set of related rules can help doctors diagnose breast cancer using a less invasive type of biopsy.

:
  • Healthcare
  • Marketing
  • Operations
  • Risk Management
Read article
June 15, 2005

The Value of Fair Process

We both get fired. We had similar jobs, but I sue the company and you do not. What explains the difference? New research shows that companies can avoid a lot of hassle and expense by paying attention to process fairness.

:
  • Operations
Read article
June 13, 2008

Flying the frenzied skies

Flight cancellations, delays, inspection fiascos, mergers, bankruptcies — and now a checked bag fee? Garrett van Ryzin examines the airline industry’s recent ills.

:
  • Operations
  • Risk Management
  • Strategy
Read article
July 15, 2009

How Closing Car Dealerships Will Help the Auto Industry

Marcelo Olivares

The closing of thousands of car dealerships underscores just how over-extended the U.S. system has become. My research shows that an inefficient distribution network may have been a factor.

:
  • Operations
  • Risk Management
  • Strategy
Read post 1 Comment
February 27, 2006

Embrace your mess: Q&A with Eric Abrahamson

In his new book, Eric Abrahamson lambastes our profit-devouring, time-wasting obsession with order and revels in having achieved an optimal state of messiness.

:
  • Leadership
  • Operations
  • Organizations
  • Strategy
Read article
June 15, 2005

Managing supply chain risk

Traditional supply chain models emphasize the benefits of consolidating production. But as Awi Federgruen explains, the recent flu vaccine crisis illustrates the risks of relying too heavily on a single supplier.

:
  • Healthcare
  • Operations
  • Risk Management
Read article
September 02, 2009

This Is Your Brain on Stereotypes

Catherine New

Stereotypes and bias affect judgment in the subtlest of ways. New brain imaging research shows just where these biases are experienced deep within grey matter.

:
  • Leadership
  • Operations
  • Strategy
Read post Add comment
July 09, 2008

Awi Federgruen: Weighing the Costs of Strategic Goals

Marianna Macri

Organizations need to think more critically about how strategic service initiatives affect operating costs.

:
  • Corporate Finance
  • Operations
  • Organizations
  • Strategy
Read post Add comment
December 17, 2008

Auctioning Supply Contracts

Buyers and suppliers can both gain from a procurement strategy that uses an auction to eliminate guesswork.

:
  • Operations
  • Strategy
Read article
November 25, 2008

Supply Chain Management with Advance Supply Information

A mathematical model helps firms capitalize on advance supply information.

:
  • Operations
Read article
September 05, 2008

Tokyo: Business Without Technology

Daryl Reisfeld '10

The Tsukiji Fish Market may be one of the last places in a developed country where business is transacted quickly and efficiently without the aid of technology.

:
  • Operations
  • Organizations
  • World Business
Read post 3 Comments

Product Line Positioning Without Market Information

Optimize product positioning and pricing in the face of missing market information.

:
  • Operations
Read article
April 06, 2009

GM's Plight Is a Slippery Slope for Toyota

Catherine New

"The downsizing of General Motors opens economic opportunities for Toyota in the U.S. market, but it may also create serious political risks for Toyota's market share," says Professor Hugh Patrick.

:
  • Operations
  • Organizations
  • World Business
Read post Add comment
June 15, 2005

To wait, or not to wait

Many call centers will now call you back if you choose not to wait for a customer service agent. As call centers offer more options, how can firms use information about customer preferences to improve their service?

:
  • Operations
Read article
April 17, 2009

More Models, Fewer Models or Better Models?

How banks can profit from financial models without getting trapped in them.

:
  • Capital Markets and Investments
  • Corporate Finance
  • Leadership
  • Operations
  • Organizations
  • Risk Management
  • Strategy
Read article
December 19, 2007

Starving the budget beast to feed the public interest

To keep self-interested politicians from squandering public funds, governments should consider carrying more debt, more often.

:
  • Business Economics and Public Policy
  • Operations
Read article
July 12, 2007

Rewarding efficient commuters, easing traffic congestion

How municipal governments can use incentive programs to create a shorter commute and improve welfare for all.

:
  • Business Economics and Public Policy
  • Operations
  • Social Enterprise
Read article
July 28, 2009

Dealing with Detroit

Consolidating dealerships is a painful but essential step to rehabilitating the U.S. auto industry, argues Marcelo Olivares.

:
  • Business Economics and Public Policy
  • Operations
Read article
August 30, 2007

Can congestion pricing be fair and efficient?

Congestion pricing aims to cut urban traffic congestion and pollution by charging drivers entering downtown cores an access fee. Nicolas Stier, Nachum Sicherman and Eric Johnson weigh in on the process.

:
  • Business Economics and Public Policy
  • Operations
Read article
June 17, 2008

India: Beyond BPO

John Shoaf '10

Although BPO has been a driver of India’s recent economic development, the future of India’s emerging economy will likely be elsewhere.

:
  • Operations
  • World Business
Read post 4 Comments
May 07, 2008

Flying the Frenzied Skies

Garrett van Ryzin

Flight cancellations, delays, inspection fiascos, mergers, bankruptcies. And now a second bag tax? What’s going on with the airline industry?

:
  • Operations
  • Organizations
Read post 3 Comments
March 06, 2008

Found your dream car? Thank the competition

Whether consumers find the car of their choice in stock is directly related to the competitiveness of their local auto market.

:
  • Operations
Read article
April 08, 2008

How to Win Friends and Influence People

Noel Capon

After the first flight arrived at BA’s new Terminal 5 at Heathrow, everything went downhill.

:
  • Marketing
  • Operations
  • World Business
Read post Add comment
June 25, 2009

Business Friendships

Properly managed and nurtured, friendships with colleagues and competitors can be good business.

:
  • Operations
  • Organizations
Read article
April 24, 2009

Be Fair, But Beware

Catherine New

Fair process is good for firms and employees, says Professor Joel Brockner. But it may come with a downside.

:
  • Leadership
  • Operations
  • Organizations
  • Strategy
Read post Add comment
April 25, 2006

Designing for price

Especially in high-tech industries, the ability to charge different customers different prices has to be part of product design.

:
  • Operations
Read article
February 25, 2008

Letter from Baghdad

Todd Morris ’08

After spending a few months over here, I wanted to offer some perspective on the situation.

:
  • Operations
  • Strategy
Read post 2 Comments
April 16, 2008

Adaptive Organizations

Finding the optimal level of task specialization helps organizations adapt and gives workers needed flexibility.

:
  • Media and Technology
  • Operations
  • Organizations
Read article
April 17, 2008

Thanks from Baghdad

Todd Morris '08

Visiting this clinic has been the highlight of my experience in Iraq, and donations from my fellow EMBA students will help an Iraqi medical staff give their fellow citizens free medical treatment three days a week.

:
  • Operations
Read post Add comment
January 18, 2007

A just-in-time approach to medical care

A mathematical model helps doctors offer every patient a same-day appointment.

:
  • Business Economics and Public Policy
  • Healthcare
  • Operations
Read article
November 15, 2006

A Return to the banker's honor code

Jonathan Knee wants to bring back the traditional values of investment banking's early days -- before junk bonds, LBO funds and the Internet bubble changed everything.

:
  • Capital Markets and Investments
  • Corporate Finance
  • Leadership
  • Operations
  • Organizations
Read article
February 03, 2009

Reflexive Modeling for an Uncertain Economy

Daniel Beunza

How can banks profit from financial models without being trapped in them? Research by two Columbia professors reveals how successful banks manage their modeling processes.

:
  • Capital Markets and Investments
  • Corporate Finance
  • Operations
  • Organizations
  • Strategy
Read post Add comment
February 13, 2009

Retail's Skidding Stop

Mark Cohen ’71

What does the financial crisis mean for the retail sector? Professor Mark Cohen, a moderator at today's Retail and Luxury Goods Conference, discusses the rapidly changing landscape.

:
  • Marketing
  • Operations
  • Organizations
  • Risk Management
  • Strategy
Read post Add comment
July 22, 2008

Making Uruguay Globally Competitive

Marianna Macri

Professors Fraiman and Singh assert that the mindset of Uruguay’s entrepreneurs must change in order for the country to catch up to the rapid pace of development in other emerging nations.

:
  • Entrepreneurship
  • Operations
  • Organizations
  • Strategy
Read post Add comment
October 10, 2008

Rising above the herd

Research on how people form beliefs and make decisions by observing others sheds light on the tendency to follow the crowd.

:
  • Operations
Read article
January 06, 2009

Making Change for Cheap

Catherine New

Change need not be difficult or expensive, says Professor Eric Johnson. It is as simple as looking at how an organization utilizes its default settings.

:
  • Marketing
  • Operations
  • Organizations
  • Strategy
Read post Add comment
August 22, 2008

The nursing shift

A queuing model for nurse staffing can cut costs and improve patient care.

:
  • Healthcare
  • Operations
  • Risk Management
Read article
January 31, 2008

The Myth Behind Emergency Room Delays

Jill Stoddard

Professor Linda Green clarifies a common misconception about emergency room delays.

:
  • Business Economics and Public Policy
  • Healthcare
  • Operations
Read post 1 Comment
August 07, 2009

What Drives Managers to Pad Sales?

Catherine New

At the OCSAMSE conference in July, sponsored by the School's China Business Initiative, Professor Fangruo Chen awarded the Best Paper Award to research on channel stuffing.

:
  • Operations
  • Organizations
  • Risk Management
  • Strategy
Read post Add comment
January 10, 2008

What You Can Get From a Messy Desk

Jill Stoddard

“Since the book was published, I feel a lot more pressure to have a messy desk,“ said Professor Eric Abrahamson in a recent conversation.

:
  • Operations
Read post 4 Comments

Academics

View 25 more...

Decision, Risk and Operations Division

B9877: Operations Consulting (Master Class)

:
  • Operations

B9801: Risk Management

:
  • Capital Markets and Investments
  • Operations
  • Risk Management

B8827: Technology Management

:
  • Operations

B6833: Information Technology Strategy and E-Commerce

:
  • Media and Technology
  • Operations
  • Strategy

B9824: (PhD) Foundations of Optimization

:
  • Operations

Columbia Senior Executive Program

Challenging times require outstanding executives who can lead with vision, courage and inspiration. To do so, executives need to step back and have...

:
  • Leadership
  • Operations
  • Strategy

B9811: Healthcare Industry in the 21st Century

:
  • Business Economics and Public Policy
  • Healthcare
  • Operations
  • Social Enterprise

B8899: Applied Regression Analysis

:
  • Operations
  • Risk Management

B9702: MULTIDIS APPROC-HUM DECIS

:
  • Business Economics and Public Policy
  • Leadership
  • Operations
  • Strategy

B8715: Mgmt. Consulting Roles/Relations

:
  • Leadership
  • Operations
  • Strategy

B8899: Pricing & Revenue Optimization

:
  • Operations

B8815: Supply Chain Management

:
  • Operations

B9801: (PhD) Foundations of Stochastic Modeling

:
  • Business Economics and Public Policy
  • Operations

B9801: (PhD) Modeling with Stochastic Processes & Stochastic Optimization Models

:
  • Operations
  • Risk Management

B8834: Decision Models II

:
  • Operations
  • Risk Management

B9801: (PhD) Dynamic Programming

:
  • Corporate Finance
  • Operations
  • Risk Management

B9708: (PhD) Research Methods

:
  • Leadership
  • Operations

B7015: Decision Models

:
  • Operations
  • Risk Management

B7815: Supply Chain Management

:
  • Operations

B8811: Service Operations Management

:
  • Operations
  • Social Enterprise

B8811: SERVICE OPERATIONS MANGMT

:
  • Operations
  • Social Enterprise

B8811: Service Operations Management

:
  • Operations

B9877: Retailing Strategy & Operations (Master Class)

:
  • Marketing
  • Operations
  • Strategy

Global Account Manager Certification Program

Developing Leaders for the Customer-Centric Firm Leading global firms view customers as assets and invest in developing those who manage them....

:
  • Operations

B9811: Operations Strategy

:
  • Operations
  • Strategy

B7811: Healthcare Industry in the 21st Century

:
  • Operations
  • Social Enterprise

B8820: Quality Management

:
  • Operations

B7827: Information Technology Managment

:
  • Media and Technology
  • Operations

School News & Events

View 18 more...
September 10, 2008

Vikram Pandit, PhD ’86, CEO of Citigroup, Speaks on Global Economic Environment

In a candid discussion, Pandit attributed the recent economic turmoil to severe global imbalances and outlined the strategy for Citigroup’s recovery. Read more...

:
  • Business Economics and Public Policy
  • Capital Markets and Investments
  • Corporate Finance
  • Leadership
  • Operations
  • Organizations
  • Risk Management
  • Strategy
August 27, 2008

Columbia Business School Implements Redesigned Core Curriculum

“The core is essential to preparing our students to analyze, decide and lead in an increasingly complex and global business environment,” said Dean Glenn Hubbard. Read more...

:
  • Accounting
  • Capital Markets and Investments
  • Corporate Finance
  • Leadership
  • Marketing
  • Operations
  • Organizations
  • Strategy
December 09, 2009
10:00 AM - 11:30 AM

All-Centers Meeting

:
  • Operations

Directory

View 20 more...
Assaf Zeevi
Assaf Zeevi

assaf@gsb.columbia.edu
212-854-9678

:
  • Operations
  • Risk Management
Paul Ingram
Paul Ingram

pi17@columbia.edu
212-854-2740

:
  • Corporate Finance
  • Healthcare
  • Leadership
  • Operations
  • Strategy
Safwan Masri
Safwan Masri

smm1@columbia.edu
212-854-8716

:
  • Operations
Ciamac Moallemi
Ciamac Moallemi

ciamac@gsb.columbia.edu
212-854-0570

:
  • Operations
  • Risk Management
Fred Silverman
Fred Silverman

fns1@columbia.edu
212-854-1730

:
  • Operations
Linda Green
Linda Green

lvg1@columbia.edu
212-854-4108

:
  • Healthcare
  • Operations
Alp Muharremoglu
Alp Muharremoglu

alp2101@columbia.edu
212-854-9817

:
  • Operations
Garrett van Ryzin
Garrett van Ryzin

gjv1@columbia.edu
212-854-4280

:
  • Operations
Costis Maglaras
Costis Maglaras

cm479@columbia.edu
212-854-4240

:
  • Operations
Nicolás Stier-Moses
Nicolás Stier-Moses

ns2224@columbia.edu
212-854-8254

:
  • Operations
Lisa Barshay
Lisa Barshay

lisabarshay@yahoo.com
212-854-7903

:
  • Operations
Lucius Riccio
Lucius Riccio

ljr14@columbia.edu
212-854-7903

:
  • Operations
Medini Singh
Medini Singh

ms2149@columbia.edu
646-823-5917

:
  • Operations
Gabriel Weintraub
Gabriel Weintraub

gweintraub@columbia.edu
212-854-7893

:
  • Operations
Paul Glasserman
Paul Glasserman

pg20@columbia.edu
212-854-4102

:
  • Capital Markets and Investments
  • Operations
  • Risk Management
Awi Federgruen
Awi Federgruen

af7@columbia.edu
212-854-6084

:
  • Healthcare
  • Operations
Ana Radovanovic
Ana Radovanovic

ar592@columbia.edu
212-854-7903

:
  • Operations
  • Risk Management
Nelson Fraiman
Nelson Fraiman

nmf1@columbia.edu
212-854-2076

:
  • Operations
David Juran
David Juran

dj114@columbia.edu

:
  • Operations
Fangruo Chen
Fangruo Chen

fc26@columbia.edu
212-854-8694

:
  • Operations
  • Risk Management
Peter Kolesar
Peter Kolesar

pjk4@columbia.edu
212-854-4105

:
  • Operations
Marcelo Olivares
Marcelo Olivares

mo2338@columbia.edu
212-854-3144

:
  • Operations
Ann Bartel
Ann Bartel

apb2@columbia.edu
212-854-4419

:
  • Business Economics and Public Policy
  • Operations
  • Organizations

School News

September 25, 2009

Guitar Hero CEO Joins Executive in Residence Program

Dan Rosensweig, the president and CEO of Guitar Hero, a division of Activision, has been appointed Columbia Business School's newest executive in residence. Read more...

:
  • Leadership
  • Media and Technology
  • Operations
  • Strategy
September 25, 2009

Healthcare changes on the horizon. A conversation with Professor Linda Green

Professor Linda Green speaks about healthcare and touches upon some of the changes proposed by the current presidential administration. Read more...

:
  • Healthcare
  • Operations
  • Social Enterprise
July 22, 2009

Gad Allon, alum, named Professor of the Year at Kellogg

Read more...

:
  • Operations
June 11, 2009

The Lang Center Launches a New Alumni Network for Aspiring Entrepreneurs

The Lang Center Launches a New Alumni Network for Aspiring Entrepreneurs Read more...

:
  • Entrepreneurship
  • Operations
April 06, 2009

"GM's Plight Is a Slippery Slope for Toyota"

Hugh Patrick, Director of Center on Japanese Economy and Business, was featured on the Columbia Business School's blog "Public Offering" in a post titled "GM's Plight Is a Slippery Slope for Toyota." Read more...

:
  • Operations
  • Organizations
  • World Business
December 08, 2008

Dow Chemical to slash 5,000 jobs, shut 20 plants

Prof. Kathryn Harrigan advises companies to make painful but necessary adjustments during the downturn. Read more...

:
  • Operations
October 16, 2008

Nicolas Stier wins TSL Best Paper Award at INFORMS 2008

Read more...

:
  • Operations
September 11, 2008

Social Enterprise Summer Internship Experiences

MBA students report on their social enterprise summer internships Read more...

:
  • Business Economics and Public Policy
  • Entrepreneurship
  • Healthcare
  • Leadership
  • Marketing
  • Operations
  • Organizations
  • Social Enterprise
  • Strategy
  • World Business
September 10, 2008

Vikram Pandit, PhD ’86, CEO of Citigroup, Speaks on Global Economic Environment

In a candid discussion, Pandit attributed the recent economic turmoil to severe global imbalances and outlined the strategy for Citigroup’s recovery. Read more...

:
  • Business Economics and Public Policy
  • Capital Markets and Investments
  • Corporate Finance
  • Leadership
  • Operations
  • Organizations
  • Risk Management
  • Strategy
August 27, 2008

Columbia Business School Implements Redesigned Core Curriculum

“The core is essential to preparing our students to analyze, decide and lead in an increasingly complex and global business environment,” said Dean Glenn Hubbard. Read more...

:
  • Accounting
  • Capital Markets and Investments
  • Corporate Finance
  • Leadership
  • Marketing
  • Operations
  • Organizations
  • Strategy
August 19, 2008

Student Teams Win Turnaround Management Competition

For the second year in a row, CBS teams were awarded both first and second place for their corporate turnaround strategies in the Carl Marks Student Paper Competition. Read more...

:
  • Corporate Finance
  • Operations
  • Organizations
  • Strategy
December 11, 2006

Did the Health Care Facilities Commission Report Miss the Mark?

Professor Linda V. Green contends that the primary evidence used by the commission is an overly simplistic and potentially dangerous “ideal hospital occupancy rate” Read more...

:
  • Business Economics and Public Policy
  • Healthcare
  • Operations
November 08, 2006

Glasserman Awarded Lanchester Prize

Paul Glasserman, the Jack R. Anderson Professor of Business, received the 2006 Lanchester Prize for the best contribution to operations research and the management sciences published in English from INFORMS. Read more...

:
  • Operations
November 08, 2006

Glasserman Awarded Lanchester Prize

Paul Glasserman, the Jack R. Anderson Professor of Business, received the 2006 Lanchester Prize for the best contribution to operations research and the management sciences published in English from INFORMS. Read more...

:
  • Operations
January 25, 2005

Faculty Members Recognized for Their Research's Impact on Practice

Professor Linda Green and Assistant Professor Pierre Azoulay were recently honored by two internationally renowned organizations for their individual studies, which have provided practical applications in the health care and public sectors. Read more...

:
  • Healthcare
  • Operations

Events

January 04 - 15, 2010
12:00 AM - 12:00 AM

ECLA

:
  • Operations
  • Organizations
  • Strategy
  • World Business
December 09, 2009
10:00 AM - 11:30 AM

All-Centers Meeting

:
  • Operations
November 20, 2009
10:00 AM - 12:00 PM

SBA Visit to Major League Baseball, Office of the Commissioner

:
  • Leadership
  • Marketing
  • Media and Technology
  • Operations
  • World Business
November 16, 2009
6:30 PM - 9:00 PM

General Management Association Industry Networking Event

:
  • Operations
  • Organizations
November 12, 2009
8:00 PM - 10:00 PM

Booz & Co. Cocktails with LAHBA

:
  • Operations
  • Organizations
  • Strategy
November 10, 2009
12:30 PM - 2:00 PM

Sports Business Association - Alex Michael Lunch & Learn

:
  • Leadership
  • Marketing
  • Operations
  • Real Estate
  • Strategy
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