Leadership

Benefits

"Technical skills are what poker players call 'table stakes,' the minimum currency one needs to 'get into the game.' But later on, we find that it is an executive's softer skills that determine their ability to create value, drive change, and build institutions. 

"The current round of economic turmoil means that certain organizational responses are inevitable. Mastery of the softer interpersonal skills is what will separate those who merely survive these changes from those who will thrive and grow as leaders."

The program examines each element of a negotiation, applying a framework of strategies based on psychological research. As you participate with peers in a series of increasingly difficult, real-world negotiation simulations, you will benefit from constant feedback and the refinement of new techniques.
–Robert Bontempo, faculty director

Summary of Benefits

• Discover the four different communication styles and how they effect negotiations
• Learn how to avoid common decision traps
• Understand the effects of making decisions in a group
• Determine when to walk away from a negotiation
• Improve your ability to negotiate across cultures
• Strengthen your ability to resolve conflicts and manage your emotions during a negotiation

Upon completion of this program, you will earn 3 days towards a Certificate in Business Excellence. Learn more.