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The following procedures are part of a process to ensure that the concerns of the University's students about experiences in the classroom or with faculty are addressed in an informed and appropriate manner. Due to the size and diverse nature of the University, each school at Columbia maintains its own process for addressing issues raised by students, including complaints about their faculty.

Columbia Business School believes that students, administrators and faculty have the right to express their views freely, within an atmosphere of tolerance and civility, and in an environment that is open to divergent views. Faculty and administrators must also, of course, treat students with respect and must not discriminate on the basis of race, gender, sexual orientation, disability, religion or other inappropriate categories. A full description of faculty obligations and rights may be found in the Faculty Handbook which is online at http://www.columbia.edu/cu/vpaa/fhb/main.html.

Experience has shown that most student concerns are best resolved in a collaborative way at the school level. The Business School offers several informal avenues of assistance to students who feel that members of its faculty and administrative staff have not lived up to their responsibilities. Students may also ask the Dean to conduct a hearing under the formal grievance procedures described in this statement. Those procedures, like the procedures of other schools, provide for a final appeal to the Provost.

Students, faculty and administrators who wish to comment on these procedures or suggest ways in which they can be improved are welcome to email Assistant Dean Nayla Bahri at nnb9@columbia.edu.