"Finding the right mix: How the composition of self-managing multicultural teams' cultural value orientation influences performance over time"
Journal of Organizational Behavior,
Volume: 33 | Issue: 3 | Pages: 389-411
Publication type: Journal article
Research Archive Topic: Marketing
This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining performance. A longitudinal study of multicultural MBA study teams found that in the early stage of team formation, teams with a low average level of, but moderate degree of variance in, uncertainty avoidance performed best. Four months post formation, however, teams with a high average level of relationship orientation performed better than teams with a low average level of relationship orientation. Furthermore, a moderate degree of variance in relationship orientation among team members produced better team performance than a low or high degree of variance. These findings suggest that different cultural value orientations exert different patterns of effects on the performance of self-managing multicultural teams, depending on the stage of team formation. Implications for the composition of self-managing multicultural teams and its influence on team processes and performance are discussed.
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