Professor William R. Duggan: Strategic Intuition
Strategic Intuition is a course in coup d'oeil: the selective projection of past elements into the future in a new combination as a course of action that fits your previous goals or sparks new ones, and the personal commitment to follow through and work out the details along the way.
Beyond Cost Reduction: The Risks and Rewards of Global Services Sourcing
Some years back, global services sourcing (GSS) was garnering anecdotal coverage in the media as a novel way for some businesses to generate cost reductions. As the phenomenon has gained momentum, it has polarized both experts and the public and raised a number of unanswered questions.
Transforming Labor-Business Relations in European Manufacturing
Dr. Wolfgang Bernhard, MBA ’88, a member of the Board of Management of Volkswagen AG, delivered the first annual Jerome A. Chazen Lecture at Columbia Business School, offering candid views on labor and business relations in Europe’s manufacturing sector.
Future Winners and Losers in Global Outsourcing
This paper explores the changing dynamics of the global offshoring industry and predicts the attributes of future winners and losers in this space.
Critical Challenges Facing Global Financial Services
Francisco Gonzalez, Chairman and CEO of BBVA, discusses five critical challenges faced by the financial services industry today.
American Express' Global Strategy
Ken Chenault discusses the core attributes of American Express with respect to its global corporate strategy and its local presence. Chenault also explains how the strategy incorporates its corporate partnerships.
Eli Lilly's International Business Strategy
Sidney Taurel explains how his company maintains a unified image internationally.
Finland: A European Model of Successful Innovation
Over the course of the 1990s, Finland's economy underwent a dramatic transformation from being in a state of severe depression to becoming one of the most competitive in the world. Government structures and public innovation policies have played a key role in this process and, to a large degree, have fueled and encouraged this turnaround.
Chasing Starbucks Dreams: Trung Nguyen and its Global Expansion
This paper analyzes the success, and global expansion plans, of Trung Nguyen, an independent coffee company that has enjoyed fast growth and phenomenal success in its home country of Vietnam.