Detail

Professor Green focuses on the efficient design and management of service systems. Her early work led to the development of a patrol car allocation model that is used by many major cities in the U.S. as well as several other countries. More recently, she has been the co-author of numerous publications on service systems with time-varying arrivals which has led to a new, more effective method for determining staffing requirements in a large range of service systems, such as telephone call centers and hospital emergency rooms. Her current research involves operational efficiency and effectiveness in health care delivery systems and includes identifying ways to alleviate emergency room overcrowding, and the development of strategies for more efficient use of major diagnostic equipment such as MRIs. She is a founder and co-director of the Columbia Alliance for Healthcare Management, a partnership of the Medical School, School of Public Health and the Business School dedicated to providing a multi-disciplinary approach to education and research in healthcare. The author of dozens of publications, she has also been an Associate Editor for Operations Research and Management Science and is currently a Departmental Editor for Management Science. She has been a consultant for a variety of manufacturing and service organizations and has served as a board member and officer for several nonprofit institutions. Prior to joining Columbia, Professor Green worked at Bell Laboratories and AT&T.

• Spring 2009
  Healthcare Industry in the 21st Century
  
• Fall 2008
  (PhD) Mathematical Methods
  
Healthcare Industry in the 21st Century

• Spring 2008
  Operations Management
  
• Fall 2007
  (PhD) Mathematical Methods
  
Healthcare Industry in the 21st Century

• Fall 2006
  (PHD) MATHMTCL MTHDS I
  
• Fall 2004
  (PHD) MATHMTCL MTHDS I
  
• Fall 2003
  (PHD) MATHMTCL MTHDS I
  
• Fall 2002
  (PHD) MATHMTCL MTHDS I
  
• Fall 2001
  (PHD) MATHMTCL MTHDS I
  

Managing Patient Service in a Diagnostic Medical Facility In Operations Research (2006) Coauthor(s): Linda Green, Sergei Savin, Ben Wang

How Many Hospital Beds? In Inquiry (2003) Coauthor(s): Linda Green

Strategies for Cutting Hospital Beds: The Impact on Patient Service In Health Services Research (2001) Coauthor(s): Linda Green, Vien Nguyen

A Queueing Model for Nurse Staffing In Decision, Risk and Operations Working Paper Series (2008) Coauthor(s): Natalia Yankovic, Linda Green

Ambulance Diversion and Myocardial Infarction Mortality In (2005) Coauthor(s): Shelly Glied, Morgan Grams, Linda Green

Using Queueing Theory to Increase the Effectiveness of Physician Staffing in the Emergency Department In Working Paper (2005) Coauthor(s): Linda Green, Joao Soares, James Giglio, Robert Green