Organizations CaseWorks Abstracts
Fall 2008

Organizational Change: The DVP>C Formula

Paul Ingram

This case serves as a supplement to the video "Wolfgang Bernhard and the Heart of Change," illustrating how to implement successful organizational change.

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The Craft of Coaching

Michael W. Morris

Coaching, as a leadership style, helps employees to develop strategies for solving problems and achieving personal growth. This case presents a framework for efficient, effective coaching.

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Fall 2009

SAP: Building a Leading Technology Brand

Bernd H. Schmitt
David Rogers

Hasso Plattner, co-CEO of software firm SAP AG, has hired Martin Homlish to develop a strong brand image for the firm, a B2B company whose culture has always focused more on product engineering than on marketing.

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Summer 2009

Macy's Inc.

Jeffrey M. Feiner

In 2004, Federated Department Stores had to defend its decision not to acquire Marshall Fieldâ??s and justify its push to make Macyâ??s a nationwide brand.

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Summer 2009

Graham, Smith & Bendel, Inc.

Thomas P. Ference
Murray Low
E, Kirby Warren
Ian Wilcox

The newly appointed Director of Marketing of consulting firm Graham, Smith & Bendel (GSB) has a difficult time assimiliating into the corporate culture.

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Summer 2009

St. John's Hospital

Murray Low

Sister Macrina of St. John's Hospital must develop new strategies in order to contend with competition.

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Summer 2009

Gotham School of Theology: Choosing a Future

Maryann Hedaa
Thomas P. Ference
Murray Low

Father Donald Healy, newly elected president of Gotham School of Theology, must make several decisions regarding the future direction of the school.

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Summer 2009

Abercrombie & Fitch

Jeffrey M. Feiner

In 2004, Abercrombie & Fitch needed to find a way to reaccelerate sales growth.

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Spring 2009

Costco Wholesale Corporation

Jeffrey M. Feiner

In 2004, Costco Wholesale Corporation must work to achieve better expense leverage and properly allocate its capital.

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