The New York City Police Department Patrol System
How should a city police department allocate its patrol cars by precinct?
Gotham Bank Investment Services
This case explores the concept of risk diversification, which is essential in constructing an investment portfolio.
Statistical Process Control
This note discusses the notion of statistical control and shows how to create and utilize control charts in order to identify and reduce variation a process.
XTM Bike
This case presents a step-by-step analysis of XTM Bike Corporation's production operations.
Analyzing the Analysts
This case explores whether statistical evidence exists to support the idea of biased estimates in earnings forecasts.
Zara
Zara, a clothing retailer that has recently gone public, considers expanding its production internationally.
Lolita
Michael Cohen, CEO of retail chain Lolita, reflects on the company's decision to franchise in light of an economic downturn.
Markdown Pricing Optimization at Bloomingdale’s (A and B)
Bloomingdale's, a subsidiary of Federated Department Stores, is testing pricing optimization software from ProfitLogic.
The Ritz Carlton Hotel Company: The Quest for Service Excellence
The Ritz-Carlton Hotel Company's quest for service excellence was an on-going process.