Leadership CaseWorks Abstracts
Fall 2008

Organizational Change: The DVP>C Formula

Paul Ingram

This case serves as a supplement to the video "Wolfgang Bernhard and the Heart of Change," illustrating how to implement successful organizational change.

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The Craft of Coaching

Michael W. Morris

Coaching, as a leadership style, helps employees to develop strategies for solving problems and achieving personal growth. This case presents a framework for efficient, effective coaching.

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Summer 2009

Graham, Smith & Bendel, Inc.

Thomas P. Ference
Murray Low
E, Kirby Warren
Ian Wilcox

The newly appointed Director of Marketing of consulting firm Graham, Smith & Bendel (GSB) has a difficult time assimiliating into the corporate culture.

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Summer 2009

St. John's Hospital

Murray Low

Sister Macrina of St. John's Hospital must develop new strategies in order to contend with competition.

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Summer 2009

Gotham School of Theology: Choosing a Future

Maryann Hedaa
Thomas P. Ference
Murray Low

Father Donald Healy, newly elected president of Gotham School of Theology, must make several decisions regarding the future direction of the school.

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Spring 2009

Henry Silva: Aspiring Change Agent for a Start-up Company

Todd D. Jick

Henry Silva, a soon-to-be Columbia MBA graduate, was offered a position as director of special projects with New Power LLC, an innovative start-up energy company. In this new capacity, he would be responsible for creating a more dynamic and productive work environment. Considering New Power's existing corporate culture, should Henry accept this position?

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Spring 2009

The Client Who Fell Through the Cracks

Mary Gentile
William Klepper

When a client's portfolio did not perform as well as expected, Susan's manager told her to find a different benchmark and adjust the numbers. Susan does not want to do this. How can she find an effective response to her manager?

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Fall 2008

Handling Change at Ferguson: The Credit Function

Bruce Craven
Paul Ingram

John Culbert, the vice president of Credit Management at Ferguson, a fast-growth U.S. building supply company with $11 billion in sales and a U.K. parent company, needs to address upper management's request to consolidate the credit function for better efficiency and the advancement of the organization's strategic goals. After a four-day meeting of the senior regional managers of the credit team in Las Vegas, he considers his options. What should he do?

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Spring 2009

Yuhan Kimberly: "Keep Korea Green"

Bernd Schmitt
Dae Ryun Chang

Eun-Wook Lee, Vice President of Corporate Communications at Yuhan-Kimberly, a major Korean personal care products company, was charged with deciding whether to continue with an environmentally-friendly corporate social responsibility (CSR) campaign or to embark on a new one.

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