Merrill Lynch has undergone major change with each of its two past CEOs, David Komansky and Stan O'Neal. How will its current CEO, John Thain, change the company again? What would you suggest?
Fall 2008
Professor Jick joins the faculty with both academic and consulting careers. He was a professor at the Harvard Business School for 10 years and a visiting professor, organizational behavior-human resource management at INSEAD, London Business School and Columbia.
Jick is also President of Global Leadership Services, Inc., a consulting firm specializing in leadership and executive development support. He has been actively involved in executive education, off-site and conference facilitation, and consulting in areas such as leadership, strategic planning, executive coaching, organizational change and transformation, values-based management, service management and human resources management. Some of his clients have included GE, Morgan Stanley, Toyota, McGraw-Hill, PricewaterhouseCoopers and the New York Stock Exchange; Europe-based clients have included AXA, Intercontinental Hotels Group, Credit Suisse, Zurich Financial Services, Novartis and Cadbury Schweppes. He also was a senior consultant to GE's corporate transformation initiative "Workout."
Jick has been published widely. His latest book, The Boundaryless Organization (with Ashkenas, Ulrich and Kerr, 2nd ed.) won the Accord Group Executive Leadership best business book of the year award. Other books include The Challenge of Organizational Change (with Rosabeth Kanter and Barry Stein), Managing Change (3rd ed., 2007) and Management Live! He has also written more than 30 business cases and numerous articles.
Jick was honored to have been selected by the Lower Manhattan Development Corporation to be the facilitator of a series of meetings from 2003 to 2005 to determine the mission and program elements for the World Trade Center memorial and the 9-11 Museum at Ground Zero, and he facilitated the jury that chose the memorial design.
He has been on the board of Claire's Stores, Inc., a leading retailer, as chairman of the compensation committee, and Standard Electric, an electrical distribution company. He is on the board of the Williamstown Theatre Festival in Massachusetts.